Terms of Service

1. Services Overview

Bahn Camper Works specializes in manufacturing premium fiberglass camper shells using monocoque construction methods. Our services include:

• Custom camper shell design and manufacturing
• Consultation on truck specifications and requirements
• Installation guidance and support
• After-sale support and warranty services

2. Order Process and Pricing

Quotes and Estimates

All initial quotes are estimates based on the information provided. Final pricing may vary based on:

• Detailed truck measurements and specifications
• Custom modifications or special requirements
• Material costs and availability
• Manufacturing complexity

Payment Terms

Payment schedules and terms will be outlined in your specific order agreement. Typically:

• Deposit required to begin production
• Progress payments as manufacturing milestones are reached
• Final payment due before delivery

3. Manufacturing and Delivery

Production Timeline

Manufacturing timelines are estimates and may vary due to:

• Order complexity and customization level
• Material availability
• Production schedule and capacity
• Unforeseen circumstances or delays

Delivery and Installation

Delivery arrangements will be specified in your order agreement. Customer is responsible for:

• Ensuring truck accessibility for delivery
• Professional installation (we can provide recommendations)
• Final inspection and acceptance

4. Warranty and Liability

Product Warranty

Our shells come with a limited warranty covering manufacturing defects. Warranty terms include:

• Structural integrity of the shell
• Manufacturing workmanship
• Material defects under normal use

Limitations

Our warranty does not cover:

• Damage from improper installation
• Normal wear and tear
• Modifications made after delivery
• Damage from accidents or misuse

5. Customer Responsibilities

As a customer, you are responsible for:

• Providing accurate truck specifications
• Ensuring proper installation by qualified professionals
• Following maintenance recommendations
• Reporting any issues promptly

6. Cancellation and Returns

Due to the custom nature of our products:

• Orders may be cancelled before production begins
• Cancellation fees may apply for work already completed
• Custom shells cannot be returned once manufactured
• Deposits may be non-refundable once production starts

7. Intellectual Property

All designs, processes, and materials developed by Bahn Camper Works remain our intellectual property. Customers may not:

• Reproduce our manufacturing processes
• Use our designs for commercial purposes
• Reverse engineer our products

8. Limitation of Liability

Bahn Camper Works' liability is limited to the purchase price of the product. We are not liable for:

• Consequential or incidental damages
• Lost profits or business interruption
• Damages exceeding the product purchase price

9. Governing Law

These terms are governed by the laws of [Your State/Province]. Any disputes will be resolved through binding arbitration or in the courts of [Your Jurisdiction].

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website and take effect immediately for new orders.